Privacy Policy Overview
Committed to protecting client data and ensuring regulatory compliance
Introduction to Privacy Practices
This policy explains how your information is collected, used, and safeguarded when engaging with our automated trading recommendation service.
Our approach meets the Protection of Personal Information Act (POPIA) and outlines your rights, the scope of data handling, and our use of secure technologies.
What Information Is Collected
We collect information you provide directly and data generated through automated systems, always respecting South African regulations.
Direct Information Sources
- • Registration form details, such as your name and contact information
- • Inquiries made through our contact channels
- • Feedback and communications submitted by you
- • Account setup and preference choices
- • Service requests and support documentation
Automated Information Sources
- • Usage data from page interactions and analytic features
- • Device identifiers for technical compatibility and optimisation
- • Browser, language, and access time details
- • IP address for security and localisation
- • Anonymous system logs for internal review
How Your Data Is Used
Your information enables analytic service delivery, secure communication, and regulatory compliance.
- • Delivering automated and verified recommendations
- • Contacting you regarding analytics or service updates
- • Maintaining compliance with South African laws
- • Improving our platform features and user experience
- • Responding to service requests and client communication
- • Ensuring account security and system reliability
- • Facilitating legal investigations when required
Data Commitment: We follow stringent privacy protocols and never share your personal data for unauthorised marketing or outside our legal obligations.
How Data May Be Shared
Personal information is only shared with service providers, regulators, or authorities as required by law for compliance.
Our Service Providers
We partner with vendors for secure operations and platform performance. All must comply with South African data protection laws.
Legal Obligations
We comply with lawful requests and court orders from relevant authorities.
Anonymous Statistics
We may share anonymised, aggregated site usage data for research and reporting.
Your Rights and Choices
You can access, correct, delete, or restrict your data and have rights to portability and objection as defined under POPIA.
- • Request access to your personal data anytime
- • Correct errors or update your information
- • Ask for erasure of data in certain contexts
- • Request structured data for transmission
- • Object to some processing or communications
- • Restrict specified uses under certain conditions
Contact our support team to exercise POPIA rights or for questions about your data. We address requests promptly and transparently.
Data Security Measures
We use technical and organisational safeguards to protect your information against unauthorised access and loss.
Technical Safeguards
- • Encrypted storage of sensitive client data
- • Regular platform and security patching
- • Multi-factor authentication for internal access
- • Strong network monitoring and intrusion detection
Organisational Practices
- • Access controls for authorised personnel only
- • Routine privacy and compliance training sessions
- • Clear protocols for incident reporting
- • Documentation of all data handling activities
How Long We Retain Data
Your information is retained only as long as needed for service provision, compliance, and legitimate business needs.
- • Retained while your account remains active
- • Kept for analytic model improvement only
- • Stored for support and legal requirements
- • Held for required audit and tax periods
- • Kept only with explicit client consent
We routinely review and delete records as per internal policies and regulatory requirements.
International Data Transfers
We store and process data in South Africa and, if transferred, ensure protection using legal safeguards and contracts.
- • Model contracts for cross-border transfers
- • Processing partners meet privacy standards
- • Routine audits of international vendors
- • Clear data subject rights per transfer
Cookies and Tracking
Cookies support analytic functionality and service enhancement. No tracking is performed for third-party advertising purposes.
Types of Cookies Used
- • Enable site operation and security
- • Collect usage data for feature improvements
- • Save user preferences and settings
- • Facilitate analytic tools and data processing
Users can control cookie preferences through browser settings and our Cookie Policy.
Policy Updates and Changes
We may update privacy terms to reflect legal, technological, or business shifts, always notifying you about significant changes.
- • Email notifications for material changes
- • Banner reminders on your next visit
- • Updated policy available on website
- • Support team available for questions
Please check this policy regularly for updates to stay informed.
How To Contact Us
For any privacy questions or POPIA rights queries, please reach our support team below.
Quosinarveltu
80 Strand Street, Cape Town 8000 South Africa
Phone: +27(47)9461903
Email: content@quosinarveltu.com
Last updated January 4, 2026
Policy effective January 4, 2026